No matter how good your company is, you could come face-to-face with a crisis situation at any time.
Your unblemished reputation can be undone in an instant.
Thanks to social media and online news channels, the risk of a crisis is greater today than ever before.
Our B2B crisis communications team is here to help. We can guide you through the most frightening situations and help keep your reputation intact.
The golden rule of crisis management is ‘face up to it’. There is no point in burying your head in the sand.
Every day we manage two or three crisis situations, so we know the best approach to take.
We’ve assisted B2B clients with every communications crisis imaginable including product recalls, factory deaths, financial issues, industrial action, sex scandals and criminal allegations.
If you’re facing a crisis, we are totally discreet and we’ll never talk publically about the situations we have managed.
Corporate Counsel: As outsiders, we bring perspective and wise advice.
Crisis Planning: Best-in-class B2B brands have an up-to-date crisis plan in place.
Crisis Support: Our team includes lawyers, accountants and HR experts.
Crisis Training: We'll work with you for crisis planning and crisis simulations.
Employee Communications: We'll help you with what you should say to your people.
Media Monitoring: We monitor the media to stop issues becoming a crisis.
Once upon a time, most crisis situations blew up in the press and media. Today it’s social media where most crisis issues develop.
Anyone can post online and damage can be done very rapidly, irrespective of how much truth there is in a post.
Round-the-clock monitoring of key social sites is vital to snuff out a potential crisis before it gets out of hand.
To protect yourself, please call our crisis communications hotline on 0800 612 9890.